Terms of service
TERMS OF SERVICE — LILY SUPPLY
Last updated: 4 May 2026
OVERVIEW
Welcome to Lily Supply! The terms "we", "us" and "our" refer to Lily Supply. Lily Supply operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Lily Supply is powered by Shopify, which enables us to provide the Services to you.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms or viruses or any code of a destructive nature.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. Your content may be transferred unencrypted and involve transmissions over various networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Lily Supply reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Lily Supply confirms acceptance. Your purchases are subject to return or exchange solely in accordance with our Refund Policy at https://lilysupply.co.uk/policies/refund-policy.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
SECTION 5 - PRODUCTS AND SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy. We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor's display of any colour will be accurate.
SECTION 6 - SHIPPING
We ship to the UK and internationally. Delivery times vary depending on your location and chosen shipping method. Please refer to our Shipping Policy at https://lilysupply.co.uk/policies/shipping-policy for full details.
SECTION 7 - RETURNS AND REFUNDS
Our Return and Refund Policy is available at https://lilysupply.co.uk/policies/refund-policy and forms part of these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party websites.
SECTION 9 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, available at https://lilysupply.co.uk/policies/privacy-policy.
SECTION 10 - ERRORS AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information at any time without prior notice.
SECTION 11 - CHANGES TO TERMS
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 12 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@lilysupply.co.uk.
Our contact information is posted below: Lily Supply hello@lilysupply.co.uk 22 Coleridge Close, Goring-by-Sea, Worthing, BN12 6LD, GB07777 936 948